第一章 认知语言的力量 .................................................................................................................. 1__eol__第一节 诚恳，构筑有效沟通底色 ................................................................................... 2__eol__第二节 语言，情绪表达有效工具 ................................................................................... 4__eol__第三节 善用语言的力量 ................................................................................................... 9__eol__课后习题 ............................................................................................................................. 12__eol__第二章 校园沟通入门篇 ................................................................................................................ 13__eol__第一节 新生入校，陌生人沟通零障碍 ......................................................................... 14__eol__第二节 室友初见，快速破冰必用妙招 ......................................................................... 16__eol__第三节 同学相处，善用反馈增进情谊 ......................................................................... 19__eol__第四节 异地求学，家人沟通从心开始 ......................................................................... 22__eol__课后习题 ............................................................................................................................. 25__eol__第三章 校园沟通初级篇 ................................................................................................................ 26__eol__第一节 室友沟通，积极回应消除矛盾 ......................................................................... 27__eol__第二节 师生沟通，同理共情穿透有力 ......................................................................... 29__eol__第三节 恋人沟通，适时回应情绪同步 ......................................................................... 33__eol__第四节 工作沟通，开口之前学会倾听 ......................................................................... 36__eol__课后习题 ............................................................................................................................. 42__eol__第四章 校园沟通升级篇 ................................................................................................................ 43__eol__第一节 社团招新，面试应对脱颖而出 ......................................................................... 44__eol__第二节 公众演讲，充分准备胜券在握 ......................................................................... 46__eol__第三节 当众表达，三件武器消除紧张 ......................................................................... 53__eol__第四节 用好工具，辅助演讲高效有力 ......................................................................... 55__eol__课后习题 ............................................................................................................................. 60__eol__第五章 职场沟通入门篇 ................................................................................................................ 61__eol__第一节 职场面试，沟通礼仪深得人心 ......................................................................... 62__eol__第二节 职场新人，非语言沟通多魅力 ......................................................................... 73__eol__第三节 请求帮助，主动开口真心不难 ......................................................................... 78__eol__课后习题 ............................................................................................................................. 84__eol__第六章 职场沟通初级篇 ................................................................................................................ 85__eol__第一节 平行沟通，同事共处和谐有道 ......................................................................... 86__eol__第二节 言之有礼，舌尖禁忌职场大防 ......................................................................... 90__eol__第三节 职场闲谈，扩充人际交往网络 ......................................................................... 95__eol__课后习题 ........................................................................................................................... 102__eol__第七章 职场沟通中级篇 .............................................................................................................. 103__eol__第一节 向上管理，打造核心稀缺员工 ..................................................