- 中国人民大学出版社
- 9787300238043
- 1-1
- 266744
- 2017年6月
内容简介
《英文导游》是一本以英文导游工作流程为主线、围绕真实工作任务、突出旅游行业工作语言功能的行业英语教材。本教材选取21个符合导游服务流程的典型工作情景，既有国际旅游企业的最新工作模式，又不脱离涉外导游的核心工作轨迹，其所涉及的工作流程和理念适合各种类型的旅游企业。
目录
About a tour guideProcedure I Preparations for meeting the tour groupUnit 1 Travel plan analysisUnit 2 Tour group analysisUnit 3 Oversight in travel planUnit 4 Receiving the special groupProcedure II Meeting a tour groupUnit 1 Preparations for meeting a tour groupUnit 2 Delivering a welcome speechUnit 3 On-the-way introduction Procedure III Check-inUnit 1 About a hotelUnit 2 RegisterUnit 3 Enjoy the first mealUnit 4 Deal with problems and accidentsProcedure IV Talking about the itineraryUnit 1 Checking the itineraryUnit 2 Handling emergenciesProcedure V Sightseeing Unit 1 Introducing important tourist attractions Unit 2 Introducing important tour routes Unit 3 Dealing with special cases Procedure VI Other servicesUnit 1 Introducing specialty foodUnit 2 Recommending recreational activitiesUnit 3 Recommending tourism commoditiesProcedure VII Seeing off touristsUnit 1 Preparing for seeing off touristsUnit 2 Seeing off guests at the airportUnit 3 Handling emergenciesReferences
