导游情景英语
￥49.00定价
作者： 赵凛 郦英华 主编
出版时间：2017-02-01
出版社：北京理工大学出版社
- 北京理工大学出版社
- 9787568235150
- 1
- 183639
- 66210854-7
- 16开
- 2017-02-01
- 352
- 管理学
- 工商管理
- F590.633
- 经济
- 高职高专
作者简介
内容简介
《导游情景英语》共14个单元，单元的设计以导游员的工作服务项目为主题，通过英语听、说、读、写等方面基本语言技能的训练来夯实学习者的语言基础，实现导游员能够运用英语更好地服务、处理、完成导游工作的各项任务，提升导游员的职业素养。教材内容涵盖了接待前准备、购票服务、接待游客、办理签证和保险、酒店服务、餐饮服务、兑换货币、旅游购物、娱乐活动、个性化旅游、中国文化之旅、紧急情况处理、处理投诉、送别游客等导游员的具体工作过程。每个单元项目辅以必需的工作小结，以使学生了解和储备业务知识。本书适合高等院校学生使用。
目录
Unit 1 A Tour ArrangementPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 2 Ticket ServicePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 3 Meeting TouristsPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 4 Visa and InsurancePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 5 Hotel ServicePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 6 Food and Beverage ServicePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 7 Currency ExchangePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 8 ShoppingPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 9 Entertainment ActivitiesPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 10 Personalized TourPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 11 Tour of Chinese CulturePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 12 Emergency HandlingPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 13 Settling the Tourist ComplaintPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 14 Farewell to the TouristsPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success Building参考答案参考网站以及书目
