民航英语口语（双色）（含微课）
定价：￥39.80
作者： 杨柳娜，孙玉梅
出版时间：2025-08
最新印次日期：2025-8
出版社：航空工业出版社
- 航空工业出版社
- 9787516541951
- 1-1
- 569539
- 2025-08
- 工学
- 交通运输类
- 交通运输大类
- 航空运输类
- 民航服务类
- 本科 高职 高职本科（应用型本科） 中职
内容简介
本书主要介绍了与民航英语口语相关的知识，由Welcome Unit和6个项目组成。Welcome Unit包括语音知识及天气、日期等基础的英语表达，旨在帮助学生为后续英语口语的学习打下扎实的基础。项目一至项目五涉及机票预订服务、改签及退票服务、值机服务、行李托运服务、安检、航班不正常情况服务、旅客登机服务、客舱服务、行李服务等内容，基本涵盖了民航服务的各个环节。此外，本书在项目六还特别增设了与民航服务岗位英文面试相关的内容，以帮助学生更好地准备求职，顺利迈入职场。
本书不仅具有实用性和职业性，还强调互动性和时代性，可作为民航服务类专业的教材。
本书不仅具有实用性和职业性，还强调互动性和时代性，可作为民航服务类专业的教材。
目录
Welcome Unit 学习准备篇
Letters and Pronunciation
Numbers
Time
Days and Dates
Weather
Exercises
Project 1 Ticket Services 票务服务
Task 1 Ticket Reservation Service 机票预订服务
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Task 2 Ticket Change and Refund Services 改签及退票服务
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
Project 2 Pre-Flight Passenger Processing Services 值机及安检服务
Task 1 Check-in Service 值机服务
Lead-in
Knowledge Bank
Practical Dialogues
Announcements
Practical Grammar
Task Detection
Task Evaluation
Task 2 Baggage Check-in Service 行李托运服务
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Task 3 Security Check 安检
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
Project 3 Waiting and Boarding Services 候机大厅服务
Task 1 Irregular Flight Service 航班不正常情况服务
Lead-in
Knowledge Bank
Practical Dialogues
Announcements
Practical Grammar
Task Detection
Task Evaluation
Task 2 Passenger Boarding Service 旅客登机服务
Lead-in
Knowledge Bank
Practical Dialogues
Announcements
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
Project 4 Cabin Services 客舱服务
Task 1 Welcome Aboard 欢迎登机
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Task 2 In-Flight Service 飞行中的服务
Lead-in
Knowledge Bank
Practical Dialogues
Announcements
Practical Grammar
Task Detection
Task Evaluation
Task 3 Special Service 特殊服务
Lead-in
Knowledge Bank
Practical Dialogues
Announcements
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
Project 5 Post-Arrival Services 旅客抵达后服务
Task 1 Luggage Service 行李服务
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Task 2 Information Service 问询服务
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
Project 6 English Interview for Ground Attendants 地勤服务人员英语面试
Task 1 Job Interview 面试
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Task 2 Interview Etiquette 面试礼仪
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
附录
附录1 中国及世界主要城市机场三字代码
附录2 世界主要航空公司二字代码
附录3 行李运输事故记录表
参考文献
Letters and Pronunciation
Numbers
Time
Days and Dates
Weather
Exercises
Project 1 Ticket Services 票务服务
Task 1 Ticket Reservation Service 机票预订服务
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Task 2 Ticket Change and Refund Services 改签及退票服务
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
Project 2 Pre-Flight Passenger Processing Services 值机及安检服务
Task 1 Check-in Service 值机服务
Lead-in
Knowledge Bank
Practical Dialogues
Announcements
Practical Grammar
Task Detection
Task Evaluation
Task 2 Baggage Check-in Service 行李托运服务
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Task 3 Security Check 安检
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
Project 3 Waiting and Boarding Services 候机大厅服务
Task 1 Irregular Flight Service 航班不正常情况服务
Lead-in
Knowledge Bank
Practical Dialogues
Announcements
Practical Grammar
Task Detection
Task Evaluation
Task 2 Passenger Boarding Service 旅客登机服务
Lead-in
Knowledge Bank
Practical Dialogues
Announcements
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
Project 4 Cabin Services 客舱服务
Task 1 Welcome Aboard 欢迎登机
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Task 2 In-Flight Service 飞行中的服务
Lead-in
Knowledge Bank
Practical Dialogues
Announcements
Practical Grammar
Task Detection
Task Evaluation
Task 3 Special Service 特殊服务
Lead-in
Knowledge Bank
Practical Dialogues
Announcements
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
Project 5 Post-Arrival Services 旅客抵达后服务
Task 1 Luggage Service 行李服务
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Task 2 Information Service 问询服务
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
Project 6 English Interview for Ground Attendants 地勤服务人员英语面试
Task 1 Job Interview 面试
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Task 2 Interview Etiquette 面试礼仪
Lead-in
Knowledge Bank
Practical Dialogues
Practical Grammar
Task Detection
Task Evaluation
Service Craftsmanship
附录
附录1 中国及世界主要城市机场三字代码
附录2 世界主要航空公司二字代码
附录3 行李运输事故记录表
参考文献
