酒店英语会话（第五版）（另配教学资源）
定价：￥42.00
作者： 李永生
最新印次日期：2024-1
出版社：高等教育出版社
“十四五”职业教育国家规划教材“十三五”职业教育国家规划教材
- 高等教育出版社
- 9787040566765
- 5版
- 64253825-0
- 16开
- 300
- 管理学
- 旅游管理类
- 旅游大类
- 旅游管理
- 高职
内容简介
本书是“十四五”职业教育国家规划教材。
本书以高职学生英语服务能力发展为中心，遵循语言学习规律，将学生应具备的必要英语语言知识与英语应用能力相结合，实现教学内容与形式的统一。本书注重以学生为中心开展教学，强调学习内容的针对性和教学方法的实用性，努力做到“实用方便、易学易教”。本书共分为15个单元，内容选材全面，涵盖了酒店服务管理的各个主要环节。为利教便学，部分学习资源（如原声录音、扩展阅读等）以二维码形式提供在相关内容旁，读者可扫码获取。此外，本书另配有教学课件、参考对话、习题答案等资源，供教师教学使用。
本书既可作为高等职业院校旅游大类相关课程用书，也可作为旅游服务业酒店英语培训教材或参考用书。
目录
目录
Unit One Room Reservation 客房预订 1
I. Guidance 单元导学 1
II. Practical Sentence Patterns 实用句型 1
III. Situational Dialogues 情景会话 3
IV. Dialogue Practice 会话实训 12
V. Exercises 练习 13
VI. Expanding Reading 拓展阅读 15
Unit Two Counter Service 前台接待 16
I. Guidance 单元导学 16
II. Practical Sentence Patterns 实用句型 16
III. Situational Dialogues 情景会话 19
IV. Dialogue Practice 会话实训 30
V. Exercises 练习 31
VI. Expanding Reading 拓展阅读 33
Unit Three Concierge Service 礼宾服务 34
I. Guidance 单元导学 34
II. Practical Sentence Patterns 实用句型 34
III. Situational Dialogues 情景会话 36
IV. Dialogue Practice 会话实训 45
V. Exercises 练习 47
VI. Expanding Reading 拓展阅读 48
Unit Four Regular Service in Guest Rooms 客房常规服务 49
I. Guidance 单元导学 49
II. Practical Sentence Patterns 实用句型 49
III. Situational Dialogues 情景会话 51
IV. Dialogue Practice 会话实训 60
V. Exercises 练习 62
VI. Expanding Reading 拓展阅读 63
Unit Five Personalized Housekeeping Service 客房个性化服务64
I. Guidance 单元导学64
II. Practical Sentence Patterns 实用句型64
III. Situational Dialogues 情景会话66
IV. Dialogue Practice 会话实训74
V. Exercises 练习76
VI. Expanding Reading 拓展阅读77
Unit Six Making Reservations and Seating Guests in the Restaurant 餐厅预订与餐桌引座78
I. Guidance 单元导学78
II. Practical Sentence Patterns 实用句型78
III. Situational Dialogues 情景会话81
IV. Dialogue Practice 会话实训91
V. Exercises 练习92
VI. Expanding Reading 拓展阅读94
Unit Seven Service in Chinese Restaurant 中餐服务95
I. Guidance 单元导学95
II. Practical Sentence Patterns 实用句型95
III. Situational Dialogues 情景会话97
IV. Dialogue Practice 会话实训110
V. Exercises 练习111
VI. Expanding Reading 拓展阅读113
Unit Eight Service in Western Restaurant 西餐服务114
I. Guidance 单元导学114
II. Practical Sentence Patterns 实用句型114
III. Situational Dialogues 情景会话116
IV. Dialogue Practice 会话实训126
V. Exercises 练习127
VI. Expanding Reading 拓展阅读130
Unit Nine Service at the Bar and the Café 酒吧和咖啡厅服务131
I. Guidance 单元导学131
II. Practical Sentence Patterns 实用句型131
III. Situational Dialogues 情景会话133
IV. Dialogue Practice 会话实训141
V. Exercises 练习142
VI. Expanding Reading 拓展阅读145
Unit Ten Check-Out Service 结账服务 146
I. Guidance 单元导学 146
II. Practical Sentence Patterns 实用句型 146
III. Situational Dialogues 情景会话 149
IV. Dialogue Practice 会话实训 158
V. Exercises 练习 159
VI. Expanding Reading 拓展阅读 162
Unit Eleven Service at Business Center 商务中心服务 163
I. Guidance 单元导学 163
II. Practical Sentence Patterns 实用句型 163
III. Situational Dialogues 情景会话 166
IV. Dialogue Practice 会话实训 173
V. Exercises 练习 174
VI. Expanding Reading 拓展阅读 176
Unit Twelve Health and Recreation Service 康乐服务 177
I. Guidance 单元导学 177
II. Practical Sentence Patterns 实用句型 177
III. Situational Dialogues 情景会话 179
IV. Dialogue Practice 会话实训 190
V. Exercises 练习 191
VI. Expanding Reading 拓展阅读 193
Unit Thirteen Service at Hotel Shopping Center 酒店商场服务 194
I. Guidance 单元导学 194
II. Practical Sentence Patterns 实用句型 194
III. Situational Dialogues 情景会话 196
IV. Dialogue Practice 会话实训 204
V. Exercises 练习 205
VI. Expanding Reading 拓展阅读 207
Unit Fourteen Apartment-style Hotel Service 公寓式酒店服务 208
I. Guidance 单元导学 208
II. Practical Sentence Patterns 实用句型 208
III. Situational Dialogues 情景会话 211
IV. Dialogue Practice 会话实训 219
V. Exercises 练习 220
VI. Expanding Reading 拓展阅读 222
Unit Fifteen Handling Problems and Complaints 处理问题和投诉223
I. Guidance 单元导学223
II. Practical Sentence Patterns 实用句型223
III. Situational Dialogues 情景会话225
IV. Dialogue Practice 会话实训234
V. Exercises 练习235
VI. Expanding Reading 拓展阅读237
Unit One Room Reservation 客房预订 1
I. Guidance 单元导学 1
II. Practical Sentence Patterns 实用句型 1
III. Situational Dialogues 情景会话 3
IV. Dialogue Practice 会话实训 12
V. Exercises 练习 13
VI. Expanding Reading 拓展阅读 15
Unit Two Counter Service 前台接待 16
I. Guidance 单元导学 16
II. Practical Sentence Patterns 实用句型 16
III. Situational Dialogues 情景会话 19
IV. Dialogue Practice 会话实训 30
V. Exercises 练习 31
VI. Expanding Reading 拓展阅读 33
Unit Three Concierge Service 礼宾服务 34
I. Guidance 单元导学 34
II. Practical Sentence Patterns 实用句型 34
III. Situational Dialogues 情景会话 36
IV. Dialogue Practice 会话实训 45
V. Exercises 练习 47
VI. Expanding Reading 拓展阅读 48
Unit Four Regular Service in Guest Rooms 客房常规服务 49
I. Guidance 单元导学 49
II. Practical Sentence Patterns 实用句型 49
III. Situational Dialogues 情景会话 51
IV. Dialogue Practice 会话实训 60
V. Exercises 练习 62
VI. Expanding Reading 拓展阅读 63
Unit Five Personalized Housekeeping Service 客房个性化服务64
I. Guidance 单元导学64
II. Practical Sentence Patterns 实用句型64
III. Situational Dialogues 情景会话66
IV. Dialogue Practice 会话实训74
V. Exercises 练习76
VI. Expanding Reading 拓展阅读77
Unit Six Making Reservations and Seating Guests in the Restaurant 餐厅预订与餐桌引座78
I. Guidance 单元导学78
II. Practical Sentence Patterns 实用句型78
III. Situational Dialogues 情景会话81
IV. Dialogue Practice 会话实训91
V. Exercises 练习92
VI. Expanding Reading 拓展阅读94
Unit Seven Service in Chinese Restaurant 中餐服务95
I. Guidance 单元导学95
II. Practical Sentence Patterns 实用句型95
III. Situational Dialogues 情景会话97
IV. Dialogue Practice 会话实训110
V. Exercises 练习111
VI. Expanding Reading 拓展阅读113
Unit Eight Service in Western Restaurant 西餐服务114
I. Guidance 单元导学114
II. Practical Sentence Patterns 实用句型114
III. Situational Dialogues 情景会话116
IV. Dialogue Practice 会话实训126
V. Exercises 练习127
VI. Expanding Reading 拓展阅读130
Unit Nine Service at the Bar and the Café 酒吧和咖啡厅服务131
I. Guidance 单元导学131
II. Practical Sentence Patterns 实用句型131
III. Situational Dialogues 情景会话133
IV. Dialogue Practice 会话实训141
V. Exercises 练习142
VI. Expanding Reading 拓展阅读145
Unit Ten Check-Out Service 结账服务 146
I. Guidance 单元导学 146
II. Practical Sentence Patterns 实用句型 146
III. Situational Dialogues 情景会话 149
IV. Dialogue Practice 会话实训 158
V. Exercises 练习 159
VI. Expanding Reading 拓展阅读 162
Unit Eleven Service at Business Center 商务中心服务 163
I. Guidance 单元导学 163
II. Practical Sentence Patterns 实用句型 163
III. Situational Dialogues 情景会话 166
IV. Dialogue Practice 会话实训 173
V. Exercises 练习 174
VI. Expanding Reading 拓展阅读 176
Unit Twelve Health and Recreation Service 康乐服务 177
I. Guidance 单元导学 177
II. Practical Sentence Patterns 实用句型 177
III. Situational Dialogues 情景会话 179
IV. Dialogue Practice 会话实训 190
V. Exercises 练习 191
VI. Expanding Reading 拓展阅读 193
Unit Thirteen Service at Hotel Shopping Center 酒店商场服务 194
I. Guidance 单元导学 194
II. Practical Sentence Patterns 实用句型 194
III. Situational Dialogues 情景会话 196
IV. Dialogue Practice 会话实训 204
V. Exercises 练习 205
VI. Expanding Reading 拓展阅读 207
Unit Fourteen Apartment-style Hotel Service 公寓式酒店服务 208
I. Guidance 单元导学 208
II. Practical Sentence Patterns 实用句型 208
III. Situational Dialogues 情景会话 211
IV. Dialogue Practice 会话实训 219
V. Exercises 练习 220
VI. Expanding Reading 拓展阅读 222
Unit Fifteen Handling Problems and Complaints 处理问题和投诉223
I. Guidance 单元导学223
II. Practical Sentence Patterns 实用句型223
III. Situational Dialogues 情景会话225
IV. Dialogue Practice 会话实训234
V. Exercises 练习235
VI. Expanding Reading 拓展阅读237
Unit One Room Reservation 客房预订 1
I. Guidance 单元导学 1
II. Practical Sentence Patterns 实用句型 1
III. Situational Dialogues 情景会话 3
IV. Dialogue Practice 会话实训 12
V. Exercises 练习 13
VI. Expanding Reading 拓展阅读 15
Unit Two Counter Service 前台接待 16
I. Guidance 单元导学 16
II. Practical Sentence Patterns 实用句型 16
III. Situational Dialogues 情景会话 19
IV. Dialogue Practice 会话实训 30
V. Exercises 练习 31
VI. Expanding Reading 拓展阅读 33
Unit Three Concierge Service 礼宾服务 34
I. Guidance 单元导学 34
II. Practical Sentence Patterns 实用句型 34
III. Situational Dialogues 情景会话 36
IV. Dialogue Practice 会话实训 45
V. Exercises 练习 47
VI. Expanding Reading 拓展阅读 48
Unit Four Regular Service in Guest Rooms 客房常规服务 49
I. Guidance 单元导学 49
II. Practical Sentence Patterns 实用句型 49
III. Situational Dialogues 情景会话 51
IV. Dialogue Practice 会话实训 60
V. Exercises 练习 62
VI. Expanding Reading 拓展阅读 63
Unit Five Personalized Housekeeping Service 客房个性化服务64
I. Guidance 单元导学64
II. Practical Sentence Patterns 实用句型64
III. Situational Dialogues 情景会话66
IV. Dialogue Practice 会话实训74
V. Exercises 练习76
VI. Expanding Reading 拓展阅读77
Unit Six Making Reservations and Seating Guests in the Restaurant 餐厅预订与餐桌引座78
I. Guidance 单元导学78
II. Practical Sentence Patterns 实用句型78
III. Situational Dialogues 情景会话81
IV. Dialogue Practice 会话实训91
V. Exercises 练习92
VI. Expanding Reading 拓展阅读94
Unit Seven Service in Chinese Restaurant 中餐服务95
I. Guidance 单元导学95
II. Practical Sentence Patterns 实用句型95
III. Situational Dialogues 情景会话97
IV. Dialogue Practice 会话实训110
V. Exercises 练习111
VI. Expanding Reading 拓展阅读113
Unit Eight Service in Western Restaurant 西餐服务114
I. Guidance 单元导学114
II. Practical Sentence Patterns 实用句型114
III. Situational Dialogues 情景会话116
IV. Dialogue Practice 会话实训126
V. Exercises 练习127
VI. Expanding Reading 拓展阅读130
Unit Nine Service at the Bar and the Café 酒吧和咖啡厅服务131
I. Guidance 单元导学131
II. Practical Sentence Patterns 实用句型131
III. Situational Dialogues 情景会话133
IV. Dialogue Practice 会话实训141
V. Exercises 练习142
VI. Expanding Reading 拓展阅读145
Unit Ten Check-Out Service 结账服务 146
I. Guidance 单元导学 146
II. Practical Sentence Patterns 实用句型 146
III. Situational Dialogues 情景会话 149
IV. Dialogue Practice 会话实训 158
V. Exercises 练习 159
VI. Expanding Reading 拓展阅读 162
Unit Eleven Service at Business Center 商务中心服务 163
I. Guidance 单元导学 163
II. Practical Sentence Patterns 实用句型 163
III. Situational Dialogues 情景会话 166
IV. Dialogue Practice 会话实训 173
V. Exercises 练习 174
VI. Expanding Reading 拓展阅读 176
Unit Twelve Health and Recreation Service 康乐服务 177
I. Guidance 单元导学 177
II. Practical Sentence Patterns 实用句型 177
III. Situational Dialogues 情景会话 179
IV. Dialogue Practice 会话实训 190
V. Exercises 练习 191
VI. Expanding Reading 拓展阅读 193
Unit Thirteen Service at Hotel Shopping Center 酒店商场服务 194
I. Guidance 单元导学 194
II. Practical Sentence Patterns 实用句型 194
III. Situational Dialogues 情景会话 196
IV. Dialogue Practice 会话实训 204
V. Exercises 练习 205
VI. Expanding Reading 拓展阅读 207
Unit Fourteen Apartment-style Hotel Service 公寓式酒店服务 208
I. Guidance 单元导学 208
II. Practical Sentence Patterns 实用句型 208
III. Situational Dialogues 情景会话 211
IV. Dialogue Practice 会话实训 219
V. Exercises 练习 220
VI. Expanding Reading 拓展阅读 222
Unit Fifteen Handling Problems and Complaints 处理问题和投诉223
I. Guidance 单元导学223
II. Practical Sentence Patterns 实用句型223
III. Situational Dialogues 情景会话225
IV. Dialogue Practice 会话实训234
V. Exercises 练习235
VI. Expanding Reading 拓展阅读237
Unit One Room Reservation 客房预订 1
I. Guidance 单元导学 1
II. Practical Sentence Patterns 实用句型 1
III. Situational Dialogues 情景会话 3
IV. Dialogue Practice 会话实训 12
V. Exercises 练习 13
VI. Expanding Reading 拓展阅读 15
Unit Two Counter Service 前台接待 16
I. Guidance 单元导学 16
II. Practical Sentence Patterns 实用句型 16
III. Situational Dialogues 情景会话 19
IV. Dialogue Practice 会话实训 30
V. Exercises 练习 31
VI. Expanding Reading 拓展阅读 33
Unit Three Concierge Service 礼宾服务 34
I. Guidance 单元导学 34
II. Practical Sentence Patterns 实用句型 34
III. Situational Dialogues 情景会话 36
IV. Dialogue Practice 会话实训 45
V. Exercises 练习 47
VI. Expanding Reading 拓展阅读 48
Unit Four Regular Service in Guest Rooms 客房常规服务 49
I. Guidance 单元导学 49
II. Practical Sentence Patterns 实用句型 49
III. Situational Dialogues 情景会话 51
IV. Dialogue Practice 会话实训 60
V. Exercises 练习 62
VI. Expanding Reading 拓展阅读 63
Unit Five Personalized Housekeeping Service 客房个性化服务64
I. Guidance 单元导学64
II. Practical Sentence Patterns 实用句型64
III. Situational Dialogues 情景会话66
IV. Dialogue Practice 会话实训74
V. Exercises 练习76
VI. Expanding Reading 拓展阅读77
Unit Six Making Reservations and Seating Guests in the Restaurant 餐厅预订与餐桌引座78
I. Guidance 单元导学78
II. Practical Sentence Patterns 实用句型78
III. Situational Dialogues 情景会话81
IV. Dialogue Practice 会话实训91
V. Exercises 练习92
VI. Expanding Reading 拓展阅读94
Unit Seven Service in Chinese Restaurant 中餐服务95
I. Guidance 单元导学95
II. Practical Sentence Patterns 实用句型95
III. Situational Dialogues 情景会话97
IV. Dialogue Practice 会话实训110
V. Exercises 练习111
VI. Expanding Reading 拓展阅读113
Unit Eight Service in Western Restaurant 西餐服务114
I. Guidance 单元导学114
II. Practical Sentence Patterns 实用句型114
III. Situational Dialogues 情景会话116
IV. Dialogue Practice 会话实训126
V. Exercises 练习127
VI. Expanding Reading 拓展阅读130
Unit Nine Service at the Bar and the Café 酒吧和咖啡厅服务131
I. Guidance 单元导学131
II. Practical Sentence Patterns 实用句型131
III. Situational Dialogues 情景会话133
IV. Dialogue Practice 会话实训141
V. Exercises 练习142
VI. Expanding Reading 拓展阅读145
Unit Ten Check-Out Service 结账服务 146
I. Guidance 单元导学 146
II. Practical Sentence Patterns 实用句型 146
III. Situational Dialogues 情景会话 149
IV. Dialogue Practice 会话实训 158
V. Exercises 练习 159
VI. Expanding Reading 拓展阅读 162
Unit Eleven Service at Business Center 商务中心服务 163
I. Guidance 单元导学 163
II. Practical Sentence Patterns 实用句型 163
III. Situational Dialogues 情景会话 166
IV. Dialogue Practice 会话实训 173
V. Exercises 练习 174
VI. Expanding Reading 拓展阅读 176
Unit Twelve Health and Recreation Service 康乐服务 177
I. Guidance 单元导学 177
II. Practical Sentence Patterns 实用句型 177
III. Situational Dialogues 情景会话 179
IV. Dialogue Practice 会话实训 190
V. Exercises 练习 191
VI. Expanding Reading 拓展阅读 193
Unit Thirteen Service at Hotel Shopping Center 酒店商场服务 194
I. Guidance 单元导学 194
II. Practical Sentence Patterns 实用句型 194
III. Situational Dialogues 情景会话 196
IV. Dialogue Practice 会话实训 204
V. Exercises 练习 205
VI. Expanding Reading 拓展阅读 207
Unit Fourteen Apartment-style Hotel Service 公寓式酒店服务 208
I. Guidance 单元导学 208
II. Practical Sentence Patterns 实用句型 208
III. Situational Dialogues 情景会话 211
IV. Dialogue Practice 会话实训 219
V. Exercises 练习 220
VI. Expanding Reading 拓展阅读 222
Unit Fifteen Handling Problems and Complaints 处理问题和投诉223
I. Guidance 单元导学223
II. Practical Sentence Patterns 实用句型223
III. Situational Dialogues 情景会话225
IV. Dialogue Practice 会话实训234
V. Exercises 练习235
VI. Expanding Reading 拓展阅读237
