前辅文
 PART I Business Correspondence
  Chapter ➊ Structure and Layout of a Business Letter
   1. Introduction
   2. Principles of good business writing
   3. Parts of a business letter
   4. Layout of a business letter
   5. Format of an envelope
   6. Exercises
  Chapter ➋ Enquiry and Replies
   1. Related information
   2. Technical terms
   3. Sample letters
   4. Exercises
  Chapter ➌ Offers and Counter-offers
   1. Related information
   2. Technical terms
   3. Sample letters
   4. Exercises
  Chapter ➍ Orders and Their Fulfillment
   1. Related information
   2. Technical terms
   3. Sample letters
   4. Exercises
  Chapter ➎ Packing
   1. Related information
   2. Technical terms
   3. Sample letters
   4. Exercises
  Chapter ➏ Insurance
   1. Related information
   2. Technical terms
   3. Sample letters
   4. Exercises
  Chapter ➐ Shipment
   1. Related information
   2. Technical terms
   3. Sample letters
   4. Exercises
  Chapter ➑ Payment
   1. Related information
   2. Technical terms
   3. Sample letters
   4. Exercises
  Chapter ➒ Complaints and Claims
   1. Related information
   2. Technical terms
   3. Sample letters
   4. Exercises
  Chapter ➓ Agency
   1. Related information
   2. Technical terms
   3. Sample letters
   4. Exercises
 PART II Business Contracts
  Chapter ⓫ International Business Contracts
   1. Introduction
   2. Technical terms
   3. Sample contracts
   4. Exercises
 PART III Other Practical Business Writing
  Chapter ⓬ Miscellaneous Writing Samples
   1. Introduction
   2. Samples letters
   3. Exercises 175