1 MAKING RESERVATIONS
  Section 1 Maintaining a Sharp Eye
   Passage I Lost and Found Items Perplex the Hotel Trade
   Passage II General Information of Reservations at Motel 6
  Section 2 Trying Your Hand
  Section 3 Data Bank
 2 AT A RESTAURANT
  Section 1 Maintaining a Sharp Eye
   Passage I Eating Out
   Passage II Toasts at Parties
  Section 2 Trying Your Hand
  Section 3 Data Bank
 3 SHOPPlNG AND SIGHTSEEING
  Section 1 Maintaining a Sharp Eye
   Passage I Home Shopping TV Networks: the Wave of the Future?
   Passage II Summer in London
  Section 2 Trying Your Hand
  Section 3 Data Bank
 4 KEEPING HEALTHY AND SEEING A DOCTOR
  Section 1 Maintaining a Sharp Eye
   Passage I Who Could We Turn to for Help?
   Passage II His Life Continued
  Section 2 Trying Your Hand
  Section 3 Data Bank
 5 FAREWELL
  Section 1 Maintaining a Sharp Eye
   Passage I Farewell to Our Chinese Friends
   Passage II My First Time in China
  Section 2 Trying Your Hand
  Section 3 Data Bank
 6 APPLYING FOR A JOB
  Section 1 Maintaining a Sharp Eye
   Passage I My First Job
   Passage II Are You Having Fun at Work?
  Section 2 Trying Your Hand
  Section 3 Data Bank
 7 PROMOTING ACTIVITIES
  Section 1 Maintaining a Sharp Eye
   Passage I Marketing: Key to Producing Bestsellers
   Passage II Business Is Business Around the World, or Is It?
  Section 2 Trying Your Hand
  Section 3 Data Bank
 8 COMPANY PROFILES
  Section 1 Maintaining a Sharp Eye
   Passage I A Perfectly Fair Business Deal
   Passage II A Perfectly Fair Business Del(Continued)
  Section 2 Trying Your Hand
  Section 3 Data Bank
 9 PURCHASE AND PAYMENT
  Section 1 Maintaining a Sharp Eye
   Passage I My Shopping Experiences
   Passage II Convenience Is Most Important
  Section 2 Trying Your Hand
  Section 3 Data Bank
 10 TRAINING ACROSS CULTURES
  Seotion 1 Maintaining a Sharp Eye
   Passage I My Study-Abroad Experience at Lancaster University
   Passage II Continuous Learning
  Section 2 Trying Your Hand
  Section 3 Data Bank
 SELF-ASSESSMENT
  Test One
  Test Two
  Test Three
  Test Four
 KEYS & TRANSLATIONS
 VOCABULARY
 USEFUL EXPRESSIONS