前辅文
 Switzerland
  Introduction
  Key Facts
 Chapter 01 LAND & PEOPLE
  • Climate
  • Geographical Snapshot
  • Languages
  • A Brief History
  • Government
  • Foreign Policy
  • The Swiss People Today
  • Cities
 Chapter 02 VALUES & ATTITUDES
  • Unity Not Uniformity
  • Responsible Citizens
  • Social Control
  • A Self-Policing Society
  • Klartext (Clarity)
  • Transparency and Secrecy
  • Language and Identity
  • Work Ethic
 Chapter 03 CUSTOMS & TRADITIONS
  • Festivals and Celebrations
  • Remembering History
  • Public Holidays
  • Religious Landscape
 Chapter 04 MAKING FRIENDS
  • Distance and Small Talk
  • Greetings
  • Kissing
  • Doing “Dudsis ”
  • The Expatriate Community
  • Attitude Toward Foreigners
  • Invitations Home
  • The Apéro
  • Coffee Culture
  • Neighborly Behavior
  • Take the Opportunity
 Chapter 05 THE SWISS AT HOME
  • Heimatort
  • Living Space
  • The Laundry Room
  • Living Conditions
  • Education
  • Military Service
  • Daily Life
  • Shopping
  • Working Hours
  • Residence Permits for Foreigners
  • Visas
 Chapter 06 TIME OUT
  • Clubs and Associations
  • Restaurants
  • Café Society
  • Retail Therapy
  • Banking Hours
  • Art,Music, and Popular Culture
  • Outdoor Pursuits
 Chapter 07 TRAVELING
  • Where to Stay
  • Ski Resorts
  • Driving
  • Trains
  • Health
 Chapter 08 BUSINESS BRIEFING
  • The Swiss Economy
  • Labor Relations
  • Presentation and Listening Styles
  • Etiquette and Protocol
  • Negotiating Style
  • Teamwork
  • Decision Making
  • Promise and Fulfi llment
  • Management Style
  • Differences Between Germans and Swiss
  • Women in the Workplace
 Chapter 09 COMMUNICATING
  • Face-to-Face
  • Television, Radio, and Electronic Media
  • Newspapers and Magazines
  • Services
  • Conclusion
 Appendices
  • Ski Resorts
  • Places
  • People
 Exercises