前辅文
 Italy
  Introduction
  Key Facts
 Chapter 01 LAND & PEOPLE
  • Geography
  • Climate and Weather
  • Population
  • Regions and Cities
  • A Brief History
  • Postwar Italy
  • Government
  • Politics
  • Economic Life
 Chapter 02 VALUES & ATTITUDES
  • Family First
  • Feelings and Emotions
  • The Church
  • Tolerance
  • Bella Figura
  • Loudness
  • Order and Hierarchy
  • Garbo
  • Relationships
  • Campanilismo and the Piazza
  • Bureaucracy — The Fourth Estate
  • Being Furbo
  • Conclusion
 Chapter 03 FESTIVALS & TRADITIONS
  • The Festive Year
  • Annual Vacations
  • Local Holidays
  • Carnevale
  • The Palio
  • Name-Days
  • Saints
  • Behavior in Church
  • Superstition
  • Conclusion
 Chapter 04 MAKING FRIENDS
  • Esterofi lia
  • Close-Knit Circles
  • Commitment
  • Jealousy
  • Power
  • Invitations
  • Gift Giving
  • Social Clubs
  • Bars and Nightlife
  • Conclusion
 Chapter 05 DAILY LIFE
  • Housing
  • Shopping
  • Education
  • Military Service and the Armed Forces
  • Finding a Job
  • Marriage
  • Birth
  • Money and Banking
  • Keeping Healthy
 Chapter 06 TIME OUT
  • Eating and Drinking
  • Dress
  • Outdoor Life
  • Football as a Way of Life
  • Seeing the Sights
  • Festivals
  • Museums and Art Galleries
  • Monuments
  • Music and Theater
  • Cinema
 Chapter 07 GETTING AROUND
  • Air Travel and Entry to Italy
  • Police Registration
  • The Ubiquitous Bollo
  • Residency
  • Public and Private Transport
 Chapter 08 BUSINESS BRIEFING
  • Business in Italy
  • Company Structure and Organization
  • Company Finance and Corporate Governance
  • Labor Relations
  • Planning
  • Leadership
  • Decision-Making
  • Teamworking
  • Motivation
  • The Overall Language of Management
  • Feedback and Managing Disagreement
  • Communication Styles
  • Making Contact
  • Business Hours
  • Preparing for Your Visit
  • The First Meeting
  • Making a Presentation
  • Meetings and Negotiating Skills
  • Business Entertaining
 Chapter 09 COMMUNICATING
  • Language Skills
  • The Media
  • Telephones
  • The Postal Service
  • Conversazione
  • Gender Issues
  • Conclusion
 Appendices
  • Places
  • People
 Exercises