前辅文
 Chapter 01 LAND & PEOPLE
  • Geographical Snapshot
  • Climate
  • The People
  • A Brief History
  • Towns and Cities
  • Government
  • The Economy
  • Status Among the Family of Nations
 Chapter 02 VALUES & ATTITUDES
  • Botswana’s Time Warp
  • Recognition
  • Respect
  • Fairness and Jealousy
  • Attitudes to Other Africans
  • Pride and Prejudice
  • Patience
  • Conformity
  • Avoidance of Confrontation
  • Work Ethic
  • Punctuality and Appointments
  • The Importance of the Group
  • Marriage, Sexuality, and Having Children
  • Gender Equality
  • Attitudes to Women
  • Status Symbols
  • Racial Attitudes
 Chapter 03 CUSTOMS & TRADITIONS
  • The Cycle of Traditional Life
  • Rain Shrines
  • The Cattle Post
  • Goats
  • Other Animals
  • Religion
  • Tswana Traditions
  • Tribal Regiments
 Chapter 04 MAKING FRIENDS
  • Work and Social Life
  • Greetings
  • Expectations of Outsiders
  • Clubs and Associations
  • Invitations Home
  • Gift Giving
  • Manners
 Chapter 05 PRIVATE & FAMILY LIFE
  • Traditional Social Structure
  • Rural Living Conditions
  • Daily Life and Routine in a Rural Village
  • Urban Living Conditions
  • Family Occasions
  • How Life Is Changing
 Chapter 06 TIME OUT
  • Leisure
  • Entertainment
  • Sports
  • Shopping for Pleasure
  • Currency and Money Changing
  • Restaurants and Local Food
  • Food and Drink
  • Tourist Destinations
 Chapter 07 TRAVEL, HEALTH, & SECURITY
  • Air Botswana
  • Roads and Road Traffi c
  • Intercity Travel
  • Local Transportation
  • Where to Stay
  • Health Matters
  • Crime
 Chapter 08 BUSINESS BRIEFING
  • Business Culture
  • The “Elders”
  • Offi ce Etiquette
  • Meetings
  • Appearance and Business Dress
  • Punctuality
  • Business Entertaining
  • Confrontation
  • Supervision
  • Women in Management
  • Presentation and Listening Styles
  • Negotiations
  • Planning
  • Contracts
  • Teamwork and Management
  • Taking the Initiative
  • Decision Making
  • Starting a Business in Botswana
 Chapter 09 COMMUNICATING
  • Language
  • Body Language
  • Libraries
  • Media
  • Services
  • Conclusion
 Appendices
  • Places
  • People
 Exercises