航空服务英语口语教程
作者： 主编：陈坚，作者：范金梅等
出版时间：2018-07
出版社：外语教学与研究出版社
- 外语教学与研究出版社
- 9787513599412
- 238350
- 2018-07
- 文学
- 外国语言文学
全书分为二十个单元，内容包括民航服务职业岗位所涉及的订票、咨询、地面服务、安检、登机、空中服务、降
落、中转等专题。
Unit 1 Making Reservations for Flight Tickets
Unit 2 Telephone Information
Unit 3 Inquiring at the Airport
Unit 4 Check-in Service
Unit 5 Baggage Acceptance
Unit 6 Going for Security Check
Unit 7 Security Check (1)
Unit 8 Security Check (2)
Unit 9 Special Circumstances of Security Check
Unit 10 VIP Service
Unit 11 Passenger Reception
Unit 12 On-board Service
Unit 13 In-flight Sales of Duty-free Items
Unit 14 Special Passengers
Unit 15 Preparing for Landing
Unit 16 Emergencies (1)
Unit 17 Emergencies (2)
Unit 18 Saying Goodbye
Unit 19 Connecting Flight
Unit 20 Air Material Trade and Management
Appendix 1 Announcements
Appendix 2 Glossary
