UNIT 1  FUNDAMENTALS OF BUSINESS LETTER WRITING
  Lead-in 1
  1. Principles of Business Letter Writing
  2. Layout of A Business Letter
  3. The Main Parts of A Business Letter
  4. Miscellaneous Matters
  5. How to Address an Envelope
  Exercises
UNIT 2  ESTABLISHMENT OF BUSINESS RELATIONS
  Lead-in
  Specimen Letter 1  A Request to Establish Business Relations
  Specimen Letter 2  Asking for Establishing Business Relations(1)
  Specimen Letter 3  Asking for Establishing Business Relations(2)
  Specimen Letter 4  Reply to the Letter of Establishing Business Relations(1)
  Specimen Letter 5  Reply to the Letter of Establishing Business Relations(2)
  Specimen Letter 6  Asking to Provide Sales Agency Service
  Specimen Letter 7  Try to Resume the Old Business Relations
  Useful Sentences
  Letter-writing Guide
  Exercises
UNIT 3  INQUIRIES AND REPLIES
  Lead-in
  Specimen Letter 1  Make an Inquiry after Reading an Advertisement
  Specimen Letter 2  Customers Interested in the Displayed Products
  Specimen Letter 3  Asking for the Catalogue and Price List
  Specimen Letter 4  Sending Catalogues and Price Lists
  Specimen Letter 5  Asking for Quotations
  Specimen Letter 6  Reply to the Inquiry
  Useful Sentences
  Letter-writing Guide
  Exercises
UNIT 4  OFFERS AND COUNTER-OFFERS
  Lead-in
  Specimen Letter 1  Make an Offer Based on Enquiry
  Specimen Letter 2  Counter-offer
  Specimen Letter 3  Reject the Price Reduction
  Specimen Letter 4  Make a Concession
  Specimen Letter 5  Accept the Counter-offer
  Useful Sentences
  Letter-writing Guide
  Exercise
UNIT 5  ORDERS AND FULFILLMENT OF ORDERS
  Lead-in
  Specimen Letter 1  Making A Trial Order
  Specimen Letter 2  Enclosing an Order Form
  Specimen Letter 3  Place an Order
  Specimen Letter 4  Decline an Order
  Specimen Letter 5  Confirm an Order
  Specimen Letter 6  Confirm a Repeat Order
  Specimen Letter 7  Recommendation of a Substitute
  Useful Sentences
  Letter-writing Guide
  Exercises
UNIT 6  SALES PROMOTION
  Lead-in
  Specimen Letter 1  Introducing Commodities
  Specimen Letter 2  Offering a Discount
  Specimen Letter 3  Sales Promotion Correspondence
  Specimen Letter 4  Comparison of Goods
  Specimen Letter 5  Recommendation of a Substitute
  Specimen Letter 6  Promotion to a Former Client
  Useful Sentences
  Letter-writing Guide
  Exercises
UNIT 7  TERMS OF PAYMENT
  Lead-in
  Specimen Letter 1  Asking to Establish L/C as the Terms of Payment
  Specimen Letter 2  Advice of Establishment of L/C
  Specimen Letter 3  Asking for Amendment to L/C
  Specimen Letter 4  Ask for Extension of L/C
  Specimen Letter 5  Reply to the Letter of Asking for Extension of L/C
  Specimen Letter 6  Reply to Urging to Establish L/C
  Specimen Letter 7  Request for D/A Payment
  Specimen Letter 8  Urging Establishment of L/C
  Useful Sentences
  Letter-writing Guide
  Exercises
UNIT 8  PACKING
  Lead-in
  Specimen Letter 1  Buyer's Requirement for Packing and Shipping Marks
  Specimen Letter 2  Negotiation on Packing and Marking
  Specimen Letter 3  Reply to the Packing Instruction
  Specimen Letter 4  Packing Requirement
  Specimen Letter 5  Exporter's Advice of Packing, Shipping Marks and Shipment
  Specimen Letter 6  Claim for Improper Packing
  Useful Sentences
  Letter-writing Guide
  Exercises
UNIT 9  INSURANCE
  Lead-in
  Specimen Letter 1  Asking for the Premium Rate
  Specimen Letter 2  Reply to an Enquiry of Insurance
  Specimen Letter 3  A Request for Insurance
  Specimen Letter 4  Reply to a Request for Insurance
  Specimen Letter 5  Importer Asks Exporter to Arrange Insurance
  Specimen Letter 6  Insurance Policy
  Useful Sentences
  Letter-writing Guide
  Exercises
UNIT 10  SHIPMENT
  Lead-in
  Specimen Letter 1  Asking for Amendment to the Terms of Shipment
  Specimen Letter 2  Giving Shipping Instructions to the Seller
  Specimen Letter 3  Urging an Immediate or P