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 Project 1 Establish Trade Relations
  Task 1 Look for Clients
   Scene 1:Receiving an E-mail
   Scene 2:At the Fair
  Task 2 Establish Business Relations
   Scene 1:Replying an E-mail
   Scene 2:Sending an E-mail
 Project 2 Enquiry
  Task 1 Make Enquiries
   Scene 1:At the Fair
   Scene 2:Enquiring by E-mail
  Task 2 Collect Enquiry Information
   Scene:Receiving Enquiries
 Project 3 Offer and Counter-Offer
  Task 1 Process the Information
   Scene:Receiving an Offer
  Task 2 Make a Voluntary Offer
   Scene 1:Sending Proforma Invoice
   Scene 2:Sending an Offer
  Task 3 Ask for Lower Prices
   Scene 1:Asking for Further Discount
   Scene 2:Giving a Discount
  Task 4 Increase Selling Prices
   Scene:Informing Increase in Price
 Project 4 Close the Deal
  Task 1 Sign a Contract
   Scene 1:Signing a Contract with a Customer
   Scene 2:Checking up the Order
  Task 2 Book a Repeat Order
   Scene 1:Completing the Proforma Invoice
   Scene 2:Failing to Supply
 Project 5 Insurance
  Task 1 Cover Insurance
   Scene 1:Receiving a Letter
   Scene 2:Filling in an Application Form
   Scene 3:Checking the Insurance Policy
  Task 2 Inform the Customer
   Scene:Writing a Letter
 Project 6 Shipment
  Task 1 Discuss the Ways of Shipment
   Scene:Receiving a Phone Call
  Task 2 Amend the Shipping Terms
   Scene:Replying a Letter
  Task 3 Make out the Shipping Advice
   Scene 1:Receiving an L/C
   Scene 2:Sending a Letter
 Project 7 Payment
  Task 1 Negotiate Payment Terms
   Scene 1:Accepting Payment by T/T
   Scene 2:Insisting on Payment by L/C
  Task 2 Pay by L/C
   Scene 1:Urging Establishment of L/C
   Scene 2:Requesting Amendment to L/C
 Project 8 Claims and Settlement
  Task 1 Lodge a Claim
   Scene 1:Receiving a Complaint Letter
   Scene 2:Sending a Complaint Letter
  Task 2 Settle Claims
   Scene 1:Investigating the Problem
   Scene 2:Replying the Letter
   Scene 3:Receiving a Letter
 References