Unit One
  Part One Listening and Speaking: Passenger Reception
  Part Two  Announcements: Welcome and Re-check of Boarding Pass
  Part Three  Phonetics. American and British Phonetic Symbols in Contrast
Unit Two
  Part One Listening and Speaking: Arranging Seats
  Part Two Announcements: Pre-take-off Safety Check
  Part Three  Phonetics: The Vowels and Consonants
Unit Three
  Part One Listening and Speaking: Arranging Baggage
  Part Two Announcements: Baggage Check
  Part Three  Phonetics: The Pure Vowels
Unit Four
  Part One Listening and Speaking: Delay
  Part Two Announcements: Welcome after a Delayed Departure
  Part Three  Phonetics: The Diphthongs
Unit Five
  Part One Listening and Speaking: Safety Check Before Take-off
  Part Two Announcements: Safety Demonstration
  Part Three  Phonetics: The Explosive and Fricative Consonants
Unit Six
  Part One Listening and Speaking: After Take-off
  Part Two Announcements: Introduction of Flight Routes and Service Items
  Part Three  Phonetics: The Affricate, Nasal, Lateral Consonants and the Semi-vowels
Unit Seven
  Part One Listening and Speaking: Drink Service
  Part Two Announcements: Drink and Meal Services
  Part Three  Phonetics: Syllables and Word Stress
Unit Eight
  Part One Listening and Speaking: Food Service (Ⅰ)
  Part Two Announcements: Before Landing
  Part Three  Phonetics: Open Syllables and Closed Syllables
Unit Nine
  Part One Listening and Speaking: Food Service (Ⅱ)
  Part Two Announcements: Flying at Night and Stopover
  Part Three  Phonetics: Reading Rules of English Vowel Letters in Stressed Syllables
Unit Ten
  Part One Listening and Speaking: Abnormal Situations in Service
  Part Two Announcements: Apologies for Abnormal Service
  Part Three  Phonetics: Reading Rules of English Vowel Letters in Unstressed Syllables
Unit Eleven
  Part One Listening and Speaking: Duty Free Sales
  Part Two Announcements: Movies/Duty-free Sales
  Part Three  Phonetics: Reading Rules of Double Syllables
Unit Twelve
  Part One Listening and Speaking: In-flight Entertainment
  Part Two Announcements: Holidays and Festivals
  Part Three  Phonetics: Reading Rules of Multi-syllables
Unit Thirteen
  Part One Listening and t Lag
  Part Two Announcements: Quarantines
  Part Three  Phonetics: Loss of Plosion and Incomplete Plosion
Unit Fourteen
  Part One Listening and Speaking: Airsickness
  Part Two Announcements: Landing
  Part Three  Phonetics: Consonants Clusters and Sound Linking
Unit Fifteen
  Part One Listening and Speaking: Sick Passengers
  Part Two Announcements: Cancellation and Staying Overnight  .-.
  Part Three  Phonetics: Reading Rules of Noun-t-s/es and Verb+ed
Unit Sixteen
  Part One  Listening and Speaking: Helping Passenger Find Lost Articles
  Part Two  Announcements: Waiting for Clearances
  Part Three  Phonetics: Sentence Stress
Unit Seventeen
  Part One  Listening and Speaking: Helping Transit Passengers
  Part Two  Announcements: Landing in Transit
  Part Three  Phonetics: Thought Patterns and Pausing
Unit Eighteen
  Part One  Listening and Speaking: Filling out Forms
  Part Two  Announcements: Unexpected Situations
  Part Three  Phonetics: Intonation
Unit Nineteen
  Part One  Listening and Speaking: Emergency Procedures
  Part Two  Announcements: Emergency Procedures
  Part Three  Phonetics: Use of the Falling Tone
Unit 1Twenty
  Part One  Listening and Speaking. Pre-arrival and After Arrival
  Part Two  Announcements: Brace for Impact
  Part Three  Phonetics: Use of the Rising Tone
Scripts and Answers of Part One
Words and Phrases for Reference
References