饭店服务情境英语（第4版） / 中等职业学校课程改革教材
定价：￥45.00
作者： 刘海霞
出版社：旅游教育出版社
“十四五”职业教育国家规划教材
- 旅游教育出版社
- 9787563749102
- 4-1
- 68276106-9
- 旅游大类
- 旅游
- 中职
内容简介
《饭店服务情境英语》（第4版）是“十四五”职业教育国家规划教材。本书根据高星级饭店的功能区域设计了6个模块，共20个学习单元，内容涉及从预订客房至入住登记、客房服务、餐饮服务及康乐美发服务等各服务环节。本次修订，更新与优化教材部分插图，提升视觉呈现效果，增强教材的可读性与吸引力；在每单元对话后增设“匠心培育小贴士”，围绕一线岗位，提炼服务理念与细节素养；同步补充岗位专业知识，强化实操能力；新增AI赋能饭店服务专题阅读内容，紧贴智慧饭店发展趋势，对接行业应用。通过智能预定、智慧服务、数字化管理等实战内容，帮助学生掌握AI在饭店运营中的应用，培养英语强、技能硬、懂科技的复合型饭店服务人才。本书适合中等职业学校高星级饭店运营与管理专业教学使用，也可作为星级饭店的培训用书。
目录
Module 1 Reservation Department
Unit 1 What type of room would you like?
Unit 2 I’d like to change my reservation
Unit 3 I will cancel the reservation for you
Module 2 Concierge
Unit 4 Welcome to our hotel
Unit 5 Let me help you with your luggage
Unit 6 Where would you like to go?
Module 3 Front Office
Unit 7 Enjoy your stay with us
Unit 8 How many nights would you like to extend your stay?
Unit 9 Here is your bill, sir
Module 4 Housekeeping Department
Unit 10 May I clean your room now?
Unit 11 I’ll pick up your laundry right now
Unit 12 The bedside lamp in my room doesn’t work
Unit 13 Would you keep down your voice, sir?
Unit 14 Would you please bring me some breakfast?
Module 5 Food and Beverage Department
Unit 15 What time would you like to have your table?
Unit 16 Are you ready to order now?
Unit 17 With or without ice, please?
Unit 18 What kind of tea do you prefer?
Module 6 Fitness and Recreation Center
Unit 19 We have a well-equipped gymnasium
Unit 20 How would you like your hair cut?
Unit 1 What type of room would you like?
Unit 2 I’d like to change my reservation
Unit 3 I will cancel the reservation for you
Module 2 Concierge
Unit 4 Welcome to our hotel
Unit 5 Let me help you with your luggage
Unit 6 Where would you like to go?
Module 3 Front Office
Unit 7 Enjoy your stay with us
Unit 8 How many nights would you like to extend your stay?
Unit 9 Here is your bill, sir
Module 4 Housekeeping Department
Unit 10 May I clean your room now?
Unit 11 I’ll pick up your laundry right now
Unit 12 The bedside lamp in my room doesn’t work
Unit 13 Would you keep down your voice, sir?
Unit 14 Would you please bring me some breakfast?
Module 5 Food and Beverage Department
Unit 15 What time would you like to have your table?
Unit 16 Are you ready to order now?
Unit 17 With or without ice, please?
Unit 18 What kind of tea do you prefer?
Module 6 Fitness and Recreation Center
Unit 19 We have a well-equipped gymnasium
Unit 20 How would you like your hair cut?
