高铁乘务英语 / 高速铁路客运乘务专业系列教材
定价：￥26.00
作者： 苏建
出版时间：2020
最新印次日期：2020-1
出版社：旅游教育出版社
- 旅游教育出版社
- 9787563739998
- 1-1
- 365739
- 69256251-5
- 2020
- 工学
- 交通运输类
- 交通运输大类
- 城市轨道交通类
- 高铁
- 高职
目录
Module 1 Ticketing Service
Unit 1 Booking tickets
Unit 2 Collecting tickets
Unit 3 Refunding tickets
Unit 4 Changing tickets
Unit 5 Buying on-board ticket
Module 2 Station Service
Unit 1 Inquiry
Unit 2 Checking ID Cards and Real-name Tickets
Unit 3 Security Check
Unit 4 Waiting-room Service
Unit 5 Station Announcement
Unit 6 Service at the Ticket Entrance
Unit 7 Service in the Platform
Unit 8 Connecting Service
Unit 9 Service at the Passenger Exit
Unit 10 Left-baggage Service
Unit 11 Luggage Delivery Service
Unit 12 Lost and Found
Module 3 On-train Service
Unit 1 Welcome Passengers Aboard
Unit 2 Service in the Carriage
Unit 3 Dining Car Service
Unit 4 Special Passengers Service
Unit 5 Medical Emergency Service
Unit 6 Emergency service
Unit 7 Service Before Arrival
Unit 8 Handling Complaints
Unit 9 Onboard Announcement
Unit 1 Booking tickets
Unit 2 Collecting tickets
Unit 3 Refunding tickets
Unit 4 Changing tickets
Unit 5 Buying on-board ticket
Module 2 Station Service
Unit 1 Inquiry
Unit 2 Checking ID Cards and Real-name Tickets
Unit 3 Security Check
Unit 4 Waiting-room Service
Unit 5 Station Announcement
Unit 6 Service at the Ticket Entrance
Unit 7 Service in the Platform
Unit 8 Connecting Service
Unit 9 Service at the Passenger Exit
Unit 10 Left-baggage Service
Unit 11 Luggage Delivery Service
Unit 12 Lost and Found
Module 3 On-train Service
Unit 1 Welcome Passengers Aboard
Unit 2 Service in the Carriage
Unit 3 Dining Car Service
Unit 4 Special Passengers Service
Unit 5 Medical Emergency Service
Unit 6 Emergency service
Unit 7 Service Before Arrival
Unit 8 Handling Complaints
Unit 9 Onboard Announcement
