- 高等教育出版社
- 9787040546866
- 300889
- 40254832-5
- 平装
- 16开
- 2020-08-08
- 180
- 120
- 文学
- 外国语言文学
- 酒店管理
- 中职
目录
前辅文
Unit 1 Room Reservations
Unit 2 Front Desk (I)
Unit 3 Front Desk (II)
Unit 4 Bell Service
Unit 5 Room Service (I)
Unit 6 Room Service (II)
Unit 7 Food and Beverage Service (I)
Unit 8 Food and Beverage Service (II)
Unit 9 Recreational Service
Unit 10 Shopping
Unit 11 Business Center
Unit 12 Foreign Exchange
Unit 13 Maintenance Service
Unit 14 Dealing with Complaints
Unit 15 Payment Handling
