- 高等教育出版社
- 9787040188608
- 1
- 247135
- 平装
- 16开
- 2006-04-25
- 400
- 333
- 管理学
- 工商管理
Part Ⅰ For Students
Unit 1Being a Secretary
1.1 The Secretary's Role
1.2 Career Development
Unit 2 Managing Office Procedures
2.1 Plan, Establish and Control a Healthy, Safe and Secure Office
2.2 Organise and Control the Use of Materials and Equipment
2.3 Make Use of Information Technology Systems
Unit 3 Managing Business Communication
3.1 Communicate Information Orally
3.2 Communicate Information Electronically
3.3 Plan and Carry Out Written Business Communication
Unit 4 Organising Meetings and Events
4.1 Organise Different Types of Meetings
4.2 Attend, Support and Record Meetings
4.3 Arrange Venues and Services for Meetings
Unit 5 Organising Business Trips
5.1 Arrange Travel and Accommodation
5.2 Arrange Business Travel Abroad
5.3 Prepare Travel Documentation
Unit 6 Managing the Storage and Retrieval of Information
6.1 Record and Store Information
6.2 Classify and Index Information
6.3 Maintain Information Security and Confidentiality
Unit 7 Contributing to Financial Planning and Controlling Activities
7.1 Control a Petty Cash System
7.2 Receive and Make Payments
7.3 Process Financial lnformation
Unit 8 Developing Working Relationships
8.1 Develop and Maintain Effective Working Relationships with Colleagues
8.2 Plan and Monitor Office Procedures, Work Schedules and Targets
8.3 Develop and Maintain Effective Working Relationships with External Contacts
Part Ⅱ For Teachers
Assessment Guidance
Aim
Overall Structure for Elements
Assessment Procedures and Methods
Portfolio
Demonstrating Knowledge and Understanding
Roles of the Candidate/Assessor/Internal Verifier
Grading System
Assessment Records for Unit 1
Assessment Records for Unit 2
Assessment Records for Unit 3
Assessment Records for Unit 4
Assessment Records for Unit 5
Assessment Records for Unit 6
Assessment Records for Unit 7
Assessment Records for Unit 8
References