- 高等教育出版社
- 9787040203417
- 1
- 246491
- 平装
- 16开
- 2006-12-18
- 460
- 404
- 管理学
- 工商管理
目录
Chapter One Hotel History and Hotel OrganizationChapter Two Front Office DepartmentChapter Three Housekeeping Department(1)Chapter Four Housekeeping Department(2)Chapter Five Housekeeping Department(3)Chapter Six Food & Beverage Department(1)Chapter Seven Food & Beverage Department(2)Chapter Eight Food & Beverage Department(3)Chapter Nine Security DepartmentChapter Ten Sales & Marketing DepartmentChapter Eleven Accounting DepartmentChapter Twelve Engineering DepartmentChapter Thirteen Human Resources DepartmentChapter Fourteen Trends for Hospitality IndustryAppendixReference Books