前辅文
 Chapter 01 LAND & PEOPLE
  • Geographical Overview
  • Climate
  • The Dutch People: A Brief History
  • Cities in the Netherlands
  • The Dutch Royal Family
  • The Government
  • Living Apart Together
  • The Legacy of Pim Fortuyn
  • The Dutch in the EU
  • The Dutch People Today
 Chapter 02 VALUES & ATTITUDES
  • The Influence of Calvin
  • Egalitarianism and Democracy
  • Pride
  • Added Value and Thrift
  • Modesty
  • “Doe Maar Gewoon ... ”
  • Stoicism
  • Cleanliness and Health
  • Dutch Honesty
  • Gezelligheid
  • Community Spirit
  • Religion
 Chapter 03 CUSTOMS & TRADITIONS
  • National Festivals
  • Annual Special Events
  • Family Celebrations
  • Historical Occasions
 Chapter 04 MAKING FRIENDS
  • Attitudes to Foreigners
  • How to Meet the Dutch
  • Vrienden of Kennissen? (Friends or Acquaintances?)
  • Greetings
  • Joining Clubs, Societies, and Classes
  • Gastvrijheid (Hospitality)
  • Entertaining
  • Gift Giving
 Chapter 05 THE DUTCH AT HOME
  • Quality of Life
  • Living Conditions
  • Schoon, Netjes, en Gezellig (Clean, Neat, and Cozy)
  • Furnishings
  • Appliances
  • Identity
  • Daily Life and Routines
  • Attitudes to Children
  • Schools and Schooling
  • TV and Radio
  • Resolving Complaints
  • Changing Lifestyles
 Chapter 06 TIME OUT
  • Shopping
  • Banks
  • Eating Out
  • Drink
  • Restaurant Etiquette
  • Sex in the City
  • Leisure
  • High Culture
  • Popular Culture
  • Countryside Pursuits
  • Sport
 Chapter 07 TRAVELING
  • Cycling
  • Walking
  • Public Transportation
  • Local Transportation—Buses, Trams, and Metros
  • Car and Driving Licenses
  • Taxis
  • Where to Stay
  • Health and Security
 Chapter 08 BUSINESS BRIEFING
  • Making Contact
  • Office Style and Etiquette
  • Who Are Dutch Businesspeople?
  • Communication Styles
  • Presentations
  • Teamwork
  • Leadership and Decision Making
  • Meetings and Negotiations
  • Handling Disagreements
  • Gezelligheid at Work
 Chapter 09 COMMUNICATING
  • Language
  • Familiar and Polite Forms of Address
  • Greetings in Shops
  • Written Communications
  • Telephone System
  • Postal System
  • Misinterpretations
  • Humor
  • Conversation
  • Body Language
  • Conclusion
 Appendices
  • Places
  • People
 Exercises