旅游业岗位英语实用教程 / 高职高专旅游大类系列教材
￥43.50定价
作者： 徐晴
出版时间：2018-08
出版社：北京师范大学出版社
- 北京师范大学出版社
- 9787303202782
- 1版
- 111735
- 66257987-9
- 16开
- 2018-08
- 240
- 管理学
- 工商管理
- F59
- 旅游服务与管理类
- 高职
作者简介
内容简介
《旅游专业英语岗位实训教程》是一套行业技能课程教材，教材根据旅游英语、涉外导游和旅游管理等专业的培养目标和教学需要、以及对于在职导游员进行英语导游实务培训而设计的教材。本套教材培养学生英语导游解说词的朗读能力、翻译和写作水平、旨在培养学生英语导游的业务知识和运用英语带团的实际工作能力。
目录
Module 1 Food and Beverage Service
Item 1 Restaurant Reservation
Item 2 Seating the Guests
Item 3 Taking Orders
Item 4 Serving Dishes
Item 5 Paying the Bill
Item 6 Handling Complaints
Module 2 Front Office
Item 1 Room Reservation
Item 2 Guest Arrival
Item 3 Check-in
Item 4 Showing the Guest to the Room
Item 5 Operator Service
Item 6 Other Services
Item 7 Check-out
Module 3 Housekeeping Department
Item 1 Room Cleaning
Item 2 Laundry Service
Item 3 Other Services
Module 4 Tea House Service
Item 1 Ordering and Serving
Item 2 Promotion
Module 5 Beverage Service
Item 1 Care Service
Item 2 Bar Service
Module 6 Tour Guide Service
Item 1 Meeting the Guest
Item 2 At the Hotel
Item 3 Scenic Spots View
Item 4 Food, Shopping and Leisure
Item 5 Departure
附录
参考文献
Item 1 Restaurant Reservation
Item 2 Seating the Guests
Item 3 Taking Orders
Item 4 Serving Dishes
Item 5 Paying the Bill
Item 6 Handling Complaints
Module 2 Front Office
Item 1 Room Reservation
Item 2 Guest Arrival
Item 3 Check-in
Item 4 Showing the Guest to the Room
Item 5 Operator Service
Item 6 Other Services
Item 7 Check-out
Module 3 Housekeeping Department
Item 1 Room Cleaning
Item 2 Laundry Service
Item 3 Other Services
Module 4 Tea House Service
Item 1 Ordering and Serving
Item 2 Promotion
Module 5 Beverage Service
Item 1 Care Service
Item 2 Bar Service
Module 6 Tour Guide Service
Item 1 Meeting the Guest
Item 2 At the Hotel
Item 3 Scenic Spots View
Item 4 Food, Shopping and Leisure
Item 5 Departure
附录
参考文献
