iting商务信函写作的基础知识1.1IntroductiontoBusinessLetterWriting/商务信函写作介绍iting/商务信函写作原则1.3StructureofBusinessLetters/商务信函结构1.4FormatorLayoutofBusinessLetters/商务信函格式il/电子邮件1.6EnvelopeAddressing/信封撰写SimulationPractice/模拟训练Module2EstablishingBusinessRelations建立商务关系2.1Introduction背景知识介绍2.2WritingSkills/写作技巧2.3SpecimenLetters/信函样例2.4UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module3StatusInquiry资信调查3.1Introduction/背景知识介绍3.2WritingSkills/写作技巧3.3SpecimenLetters/信函样例3.4UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module4InquiryandReply询价与回复4.1Introduction/背景知识介绍4.2WritingSkills/写作技巧4.3SpecimenLetters/信函样例4.4UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module5QuotationsandOffers报价与发盘5.1Introduction/背景知识介绍5.2WritingSkill/写作技巧5.3SpecimenLetters/信函样例5.4UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module6CounterOffers还盘6.1Introduction/背景知识介绍6.2WritingSkills/写作技巧6.3SpecimenLetters/信函样例6.4UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module7Order,AcceptanceorRefusal订单、接受和回绝7.1Introduction/背景知识介绍7.2WritingSkills/写作技巧7.3SpecimenLetters/信函样例7.4UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module8ConclusionandContract合同8.1Introduction/背景知识介绍8.2SalesConfirmation/销售确认书8.3WritingSkills/写作技巧8.4SpecimenLetters/信函样例8.5UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module9LetterofCredit信用证9.1Introduction/背景知识介绍9.2WritingSkills/写作技巧9.3SpecimenLetters/信函样例9.4UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module10TermsofPayment支付10.1Introduction/背景知识介绍10.2ModesofPayment/支付方式10.3WritingSkills/写作技巧10.4SpecimenLetters/信函样例10.5UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module11Packing包装11.1Introduction/背景知识介绍11.2MarksofPackage/包装标记11.3WritingSkills/写作技巧11.4SpecimenLetters/信函样例11.5UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module12ShipmentandDelivery运输12.1Introduction/背景知识介绍12.2WritingSkills/写作技巧12.3SpecimenLetters/信函样例12.4UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module13Insurance保险13.1Introduction/背景知识介绍13.2WritingSkills/写作技巧13.3SpecimenLetters/信函样例13.4UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module14Complaints,ClaimsandAdjustments抱怨、索赔和理赔14.1Introduction/背景知识介绍14.2WritingSkills/写作技巧14.3SpecimenLetters/信函样例14.4UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练Module15Agency代理15.1Introduction/背景知识介绍15.2WritingSkills/写作技巧15.3SpecimenLetters/信函样例15.4UsefulExpressions/实用语句Notes/注释SimulationPractice/模拟训练AppendixⅠInternationalBusinessOrganizations国际商务组织AppendixⅡUsefulAbbreviationsinInternationalTrade国际贸易常用缩略语AppendixⅢForeignCurrencyinMajorCountriesorRegions世界主要国家或地区的货币References参考文献