客舱服务英语 / 人民交通出版社十二五民航运输类空中乘务专业规划教材
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作者: 林虹
出版时间:2015-02
出版社:人民交通出版社
- 人民交通出版社
- 9787114119804
- 79348
- 69221368-9
- 平装
- 16开
- 2015-02
- 380
- 270
- 管理学
- 工商管理
- F560.9
- 空中乘务、航空服务
- 高职
作者简介
内容简介
林虹主编的《客舱服务英语(人民交通出版社十二五民航运输类空中乘务专业规划教材)》是以培养学生英语实际应用能力和职业素养为出发点,融合国内外多家航空公司的服务标准及服务程序,按照空中乘务员的工作流程编写而成的。全书共18个单元,通过空中乘务员飞行期间各个阶段的服务和机上紧急情况与非正常航班等特殊情况的处理,强化客舱服务英语的训练,帮助学生全方位地了解空中乘务员的工作。本书内容翔实,尽力为学生设定不同情景来提高英语口语表达能力,同时提供大量与空中乘务专业相关的民航知识,加强学生职业素质的培养。
本书可供高职高专院校空中乘务专业的教学选用,亦可供行业相关培训、岗前培训使用。
本书可供高职高专院校空中乘务专业的教学选用,亦可供行业相关培训、岗前培训使用。
目录
Unit 1 Greetings and Introductions
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 2 Directing Passengers
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 3 Boarding and Cabin Check
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 4 Take off
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 5 Passenger Comfort
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 6 Berverage Service
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 7 Food Service Ⅰ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 8 Food Service Ⅱ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 9 In-flight Entertainment
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 10 Duty-free Sale
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 11 Delay
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 12 Turbulence
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 13 Weather and Time
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 14 Dealing with Health Issues
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 15 Safety a Emergency Ⅰ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task 181
Part E Supplementary Reading
Unit 16 Safety & Emergency Ⅱ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task 196
Part E Supplementary Reading ,
Unit 17 Before Landing
Part A Useful Words and Expressions
Part B Dialogues 206
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 18 Disembarkation
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Words and Expressions List
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 2 Directing Passengers
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 3 Boarding and Cabin Check
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 4 Take off
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 5 Passenger Comfort
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 6 Berverage Service
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 7 Food Service Ⅰ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 8 Food Service Ⅱ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 9 In-flight Entertainment
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 10 Duty-free Sale
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 11 Delay
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 12 Turbulence
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 13 Weather and Time
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 14 Dealing with Health Issues
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 15 Safety a Emergency Ⅰ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task 181
Part E Supplementary Reading
Unit 16 Safety & Emergency Ⅱ
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task 196
Part E Supplementary Reading ,
Unit 17 Before Landing
Part A Useful Words and Expressions
Part B Dialogues 206
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Unit 18 Disembarkation
Part A Useful Words and Expressions
Part B Dialogues
Part C Public Announcements
Part D Work-task
Part E Supplementary Reading
Words and Expressions List