Unit 1 Receiving the Guests
Unit 2 Accommodation
Unit 3 Enjoying Meals
Unit 4 Meeting Service
Unit 5 Sightseeing
Unit 6 Entertainment
Unit 7 Shopping
Unit 8 Settling Complaints
Unit 9 Handling Special Problems
Unit 10 Seeing the Tour Group Off
练习答案
附录1 中国旅游景点英语词汇大全
附录2 世界著名旅游胜地英文名
参考文献
