导游英语情景口语（第三版） / 21世纪职业教育教材·旅游系列
￥59.00定价
作者： 陈欣主编
出版时间：2024-07
出版社：北京大学出版社
浙江省普通高校“十三五”新形态教材
- 北京大学出版社
- 9787301330876
- 3版
- 465053
- 68256381-2
- 16开
- 2024-07
- 导游
- 高职
作者简介
内容简介
本书是针对应用型本科和高职高专院校培养涉外导游应用型人才而编写的教材。本着“以就业为导向，以能力为本位”的人才培养目标，其教学模式突出职业能力的训练与养成。本书打破以知识传授为主体的传统学科课程模式，采用项目、模块编排方式，以导游工作任务为核心，同时突出“情景模拟”，注重听说能力的训练，让学生在模仿实践中通过完成具体项目来构建相关理论知识框架，并发展职业能力。
本书所有模块均配有由外籍专业人士朗读的录音内容，部门模块配有由导游专业教师讲解的微课视频；如任课老师需要配套教学课件，可与出版社联系索取。
本书所有模块均配有由外籍专业人士朗读的录音内容，部门模块配有由导游专业教师讲解的微课视频；如任课老师需要配套教学课件，可与出版社联系索取。
目录
Item 1 Meeting Guests 迎接客人 1
Model 1 Meeting Guests at the Airport 接机服务 2
Model 2 A Welcome Speech 欢迎词 6
Model 3 On the Way to the Hotel 至饭店途中 9
Model 4 China--a Country with an Ancient Civilization 中国——文明古国 14
Item 2 Hotel Check-in 饭店入住登记 19
Model 1 Hotel Room Reservation 预订客房 20
Model 2 Checking in 入住登记 24
Model 3 Itinerary Planning 行程安排 28
Model 4 Process of Hotel Guest Registration 基本入住登记程序 33
Item 3 Housekeeping Service 客房服务 37
Model 1 Escorting the Guest into the Guest Room 陪送客人进房 38
Model 2 Making up the Room 收拾房间 42
Model 3 About Room Service Order 客房用餐服务 46
Model 4 Hotels Today 今日酒店 50
Item 4 Food & Beverage Service 餐饮服务 55
Model 1 Reserving a Table 预订餐桌 56
Model 2 Food & Beverage Service 餐饮服务 60
Model 3 The Payment 付款 65
Model 4 The Chinese Food 中国饮食 69
Item 5 City Sightseeing and Transportation 都市观光和交通 75
Model 1 City Tours 都市游 76
Model 2 Car Rental Service 租车服务 80
Model 3 Xikou 溪口 85
Item 6 The Service of Travel Destinations 旅游目的地服务 91
Model 1 Narrations on Tour 沿途讲解 92
Model 2 At the Ticket Box 在售票处 96
Model 3 Asking the Way 问路 100
Model 4 The Role of a Tour Guide 导游的职责 103
Item 7 Tour of Gardens 园林游览 107
Model 1 A Trip to the Yuyuan Garden 游览豫园 108
Model 2 Touring the Summer Palace 游览颐和园 113
Model 3 The Four Elements in a Traditional Garden 园林四要素 118
Model 4 Suzhou Gardens 苏州园林 123
Item 8 Tour of Mountains 山、水之旅 129
Model 1 In Huangshan 黄山之旅 130
Model 2 A Trip in Guilin 游览桂林 135
Model 3 Huangguoshu Waterfall 黄果树瀑布 140
Model 4 West Lake 西湖 143
Item 9 Tour of Temples 中国庙宇 149
Model 1 Visiting the Jade Buddha Temple 游览玉佛寺 150
Model 2 Visiting the Confucius Temple 孔子庙 155
Model 3 Visiting the Wudang Mountain 游览武当山 160
Item 10 Tours of Historical Sites 名胜古迹之旅 165
Model 1 A Tour of the Forbidden City 游览紫禁城 166
Model 2 The Tour of the Great Wall 长城之旅 170
Model 3 The Tianyi Pavilion Library 天一阁藏书楼 174
Item 11 Tour of Chinese Characteristic Culture 中国特色文化之旅 179
Model 1 Tai Chi 太极拳 180
Model 2 Spring Festival 春节 184
Model 3 Peking Opera 京剧 188
Model 4 China-Home of Tea 茶乡中国 192
Item 12 Shopping 旅游购物 197
Model 1 Chinese Calligraphy 中国书法 198
Model 2 Antiques and Ancient Furniture 古玩家具 202
Model 3 Shopping Service 购物服务 206
Model 4 Jade Culture 玉器文化 211
Item 13 Handling Problems & Emergencies 处理问题与紧急情况 215
Model 1 A Delayed Flight 航班延误 216
Model 2 Calling the First Aid Center 打电话到急救中心 219
Model 3 First Aid Techniques 急救技术 223
Item 14 Handling Customer Complaints 顾客投诉处理服务 227
Model 1 Complaining about the Food 食品投诉 228
Model 2 A Tour Guide or a Shopping Guide 导游还是导购 231
Model 3 A Complaint Letter on Holiday Booking 旅游预订投诉信 235
Item 15 Checking out 结账退房服务 239
Model 1 Checking out 退房服务 240
Model 2 Paying by Credit Card 信用卡付账 244
Model 3 Paying with a Traveler’s Check 旅行支票付账 248
Model 4 Checkout Service Procedures 退房结账程序 252
Item 16 Farewell, China 再见，中国 257
Model 1 See you Again Soon 再见 258
Model 2 Seeing Guests off at the Airport 机场送客 262
Model 3 A Farewell Speech 欢送词 266
Appendix 1 The Eight Different Cooking Styles in China 中国八大菜系 271
Appendix 2 listening material 听力材料 273
References 参考文献 302
Model 1 Meeting Guests at the Airport 接机服务 2
Model 2 A Welcome Speech 欢迎词 6
Model 3 On the Way to the Hotel 至饭店途中 9
Model 4 China--a Country with an Ancient Civilization 中国——文明古国 14
Item 2 Hotel Check-in 饭店入住登记 19
Model 1 Hotel Room Reservation 预订客房 20
Model 2 Checking in 入住登记 24
Model 3 Itinerary Planning 行程安排 28
Model 4 Process of Hotel Guest Registration 基本入住登记程序 33
Item 3 Housekeeping Service 客房服务 37
Model 1 Escorting the Guest into the Guest Room 陪送客人进房 38
Model 2 Making up the Room 收拾房间 42
Model 3 About Room Service Order 客房用餐服务 46
Model 4 Hotels Today 今日酒店 50
Item 4 Food & Beverage Service 餐饮服务 55
Model 1 Reserving a Table 预订餐桌 56
Model 2 Food & Beverage Service 餐饮服务 60
Model 3 The Payment 付款 65
Model 4 The Chinese Food 中国饮食 69
Item 5 City Sightseeing and Transportation 都市观光和交通 75
Model 1 City Tours 都市游 76
Model 2 Car Rental Service 租车服务 80
Model 3 Xikou 溪口 85
Item 6 The Service of Travel Destinations 旅游目的地服务 91
Model 1 Narrations on Tour 沿途讲解 92
Model 2 At the Ticket Box 在售票处 96
Model 3 Asking the Way 问路 100
Model 4 The Role of a Tour Guide 导游的职责 103
Item 7 Tour of Gardens 园林游览 107
Model 1 A Trip to the Yuyuan Garden 游览豫园 108
Model 2 Touring the Summer Palace 游览颐和园 113
Model 3 The Four Elements in a Traditional Garden 园林四要素 118
Model 4 Suzhou Gardens 苏州园林 123
Item 8 Tour of Mountains 山、水之旅 129
Model 1 In Huangshan 黄山之旅 130
Model 2 A Trip in Guilin 游览桂林 135
Model 3 Huangguoshu Waterfall 黄果树瀑布 140
Model 4 West Lake 西湖 143
Item 9 Tour of Temples 中国庙宇 149
Model 1 Visiting the Jade Buddha Temple 游览玉佛寺 150
Model 2 Visiting the Confucius Temple 孔子庙 155
Model 3 Visiting the Wudang Mountain 游览武当山 160
Item 10 Tours of Historical Sites 名胜古迹之旅 165
Model 1 A Tour of the Forbidden City 游览紫禁城 166
Model 2 The Tour of the Great Wall 长城之旅 170
Model 3 The Tianyi Pavilion Library 天一阁藏书楼 174
Item 11 Tour of Chinese Characteristic Culture 中国特色文化之旅 179
Model 1 Tai Chi 太极拳 180
Model 2 Spring Festival 春节 184
Model 3 Peking Opera 京剧 188
Model 4 China-Home of Tea 茶乡中国 192
Item 12 Shopping 旅游购物 197
Model 1 Chinese Calligraphy 中国书法 198
Model 2 Antiques and Ancient Furniture 古玩家具 202
Model 3 Shopping Service 购物服务 206
Model 4 Jade Culture 玉器文化 211
Item 13 Handling Problems & Emergencies 处理问题与紧急情况 215
Model 1 A Delayed Flight 航班延误 216
Model 2 Calling the First Aid Center 打电话到急救中心 219
Model 3 First Aid Techniques 急救技术 223
Item 14 Handling Customer Complaints 顾客投诉处理服务 227
Model 1 Complaining about the Food 食品投诉 228
Model 2 A Tour Guide or a Shopping Guide 导游还是导购 231
Model 3 A Complaint Letter on Holiday Booking 旅游预订投诉信 235
Item 15 Checking out 结账退房服务 239
Model 1 Checking out 退房服务 240
Model 2 Paying by Credit Card 信用卡付账 244
Model 3 Paying with a Traveler’s Check 旅行支票付账 248
Model 4 Checkout Service Procedures 退房结账程序 252
Item 16 Farewell, China 再见，中国 257
Model 1 See you Again Soon 再见 258
Model 2 Seeing Guests off at the Airport 机场送客 262
Model 3 A Farewell Speech 欢送词 266
Appendix 1 The Eight Different Cooking Styles in China 中国八大菜系 271
Appendix 2 listening material 听力材料 273
References 参考文献 302
